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Sidebar ads

Elle

Would there be a reason my site has no sidebar ads?? This was always one for me the best revenue generators on my previous network. And I'm sure when I joined Journey I was told sticky ads on the sidebar weren't a thing? But they are now? So how do I turn them on? I was on the new dashboard to turn on events based ads and saw a slider for ‘Optimize Sticky Sidebar CLS’ turned off so have turned it on… was that it? nothing in help documents I could find about sidebar ads / how to turn them on. 

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Comments

4 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Elle! It looks like there was an underlying change in the HTML on your site, which is why sidebar ads went missing. You should be all set now. 

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  • David Becker

    Still missing sidebar ads on my site too (https://primeaudio.org).

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  • Support
    • Journey Support Team

    David Becker — looking over your site, I'm seeing Journey's sidebar ad load in. Additionally, it looks like you're serving AdSense ads alongside Journey. Adsense will need to be removed in order to continue serving Journey ads on your site. 

    Please see the following screenshot for where I'm seeing the sidebar ad. 

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  • David Becker

    Thanks for looking into it. There shouldn't be any Adsense ads running, though I did find an old line of code which I removed just now.
     

    Regards,
    David

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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