Event driven ads- not working?

January 10, 2026 11:48

hi!

I enabled the event driven ads setting on my mediavine dashboard (the new dashboard for journey) about 48+hours ago and they still dont appear on my website. Also in the post sharing all the information about the event driven ads, under ‘viewing performance’ it says to go to ‘reports>ad unit report’ but i cant see these options on my dash board. the only thing on the sidebar is home, tasks, analytics (nothing about event driven ads here), payments and settings"

Can someone help me pls?

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1 comment

Support

Journey Support Team

January 12, 2026 22:00
Hi Mariam Guerrero - could you please provide us with the URL to your site so we can take a look at how your dashboard is configured?
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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