Cannot Add New Website

December 07, 2025 22:07

When I try to add a new account to my Grow Account I get the message in the following attachment. I think I mistakenly added under the wrong email address.

Comments

3 comments

Support

Journey Support Team

December 08, 2025 16:57
Hey John Rodgers - it looks like that site has been added to a different account already. Are you able to access that existing grow account?
-1
John Rodgers

December 08, 2025 17:27
Yes I can get into the account but it is corrupted and I am unable to remove or do anything with the two accounts. See Pic. I thought I was in my account but for some reason journey created this new one in the pic.
0
Support

Journey Support Team

December 09, 2025 17:25
John Rodgers - Thanks! Could you try adding this site to your dashboard once more?
0

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