Skip to main content

Payment amount discrepancy

Comments

1 comment

  • Support
    • Journey Support Team

    Hi Karen Gibson , if you check out the Earnings Adjustments section of your Payments on either the Grow Publisher Portal or the new Mediavine Dashboard, you'll see that there was a reporting issue that occurred between 9/25-9/29 resulting in inflated earnings. Your payment is adjusting for that inaccuracy and is the accurate payment. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk