Stuck on ID and Payment Setup Screen (ID verification)

Ahmer

November 25, 2025 20:38

Hello,

The ID verification email is taking me to a blank screen , I even tried in incognito mode .
It's still showing a blank screen .

Comments

4 comments

Support

Journey Support Team

November 26, 2025 16:00
Ahmer thanks so much! I'll let you know when our team has an update.
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Ahmer

November 27, 2025 04:15
Issue resolved . thank you !
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Ahmer

November 28, 2025 09:06
Support However the issue is that I cant see any ads on my website ,I even tried on different devices . People are reporting that they are seeing “want fewer ads banner” and no actual ads . I am getting this info from the people all around the world plus I can also see this happening on clarity .

My main pages are :

https://cvresumenest.com , https://cvresumenest.com/jobs and the individual jobs like https://cvresumenest.com/jobs/plenti_4e7e32d3-9410-4f6b-9eed-e36d1b79489e

I cant see any ads on any one of these .
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Abdul Rehman

January 17, 2026 13:52
Hello Ahmer,

I am having same problem, How you get this issue resloved?
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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