2-factor authentication set up issue

November 25, 2025 10:04

Good day everyone,

I have a Spanish number with 9 digits, and the system is complaining as it needs 10-15 digits (See attached screenshot, I have not entered my exact number for security reasons).

Thanks for your help

Comments

1 comment

Support

Journey Support Team

November 25, 2025 18:37
Roger Ianjamasimanana - thanks for flagging this. Our engineers are aware, and we'll have an update in the future to address this.
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