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Missing In Content and Sidebar Ads

Comments

2 comments

  • Support
    • Journey Support Team

    Susan Pham - it looks like there was an update to the underlying HTML on your site, which is what caused ads to go missing. Journey looks to have rescraped your site, and I'm seeing ads load in this afternoon. 

    0
  • Susan Pham

    Thank you so much! I see the ads again. Hope you’re enjoying your holiday season.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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