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Title: Plugin Won't Recognize Site - Domain Mismatch

Jamie Firby

Hi everyone, 

I just got accepted to Journey but there's a setup issue: 

- I was approved for: whatsdownthatstreet.co.uk 

- Between my original registration, I changed to a .com domain (whatsdownthatstreet.co.uk now redirects to whatsdownthatstreet.com) 

- I've installed the Wordpress plugin doesn't recognize my site when I try to install 

I've already accepted the ToS. Can someone please help?

 Thanks!

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Jamie Firby - thanks for reaching out! Since the URL you applied with is now different than the URL that's currently live on the site, a seperate application is required. It looks like the .com version of the site has been added to your Grow accout  - an apply button can be found at the top of the page. 

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  • Jamie Firby

    Thanks! I have done this. As it's the same site that's already been approved with the same level of traffic that has been accepted, is there any way to speed it along? :) 

    0

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