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  • Support
    • Journey Support Team

    Hi Joseph Massaro - The small ads you're seeing are due to some improper sizing of the <body> container on your site. Looking at a few examples, I'm seeing a width of over 900px on emulated iPhone devices. Ads will always display relative to the size of the page that they're placed on, meaining if the width of the content on a page is larger than the viewport, ads will look smaller. 

    I recommend double checking any CSS you're using to style content on your site on smaller screen sizes. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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