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Accidentally logged out and cannot log back in

Jennifer Filisky

jenniferjadejuniper.com

While trying to log back in, I am asked to claim my website but it gives me an error saying this website is already claimed, and I cannot get past this. 
I also used the wrong email when trying to log in before this.  

thanks for the future help.

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Jennifer Filisky - could I have you double check that you're logging in here, and not accidently attempting to create a new account? It looks like we're seeing an active account using the email you're using for your community account. 

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  • Jennifer Filisky

    It looks like I was logged into the correct email in one browser, but the wrong one in another and this was causing the problem.  

    Using the link you gave me, I was able to log out and sign back in with the right email.

    Thank you!

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