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Requesting Tech Help

Lorraine Barnett

Accepted to Journey. Requesting help to actually get to the Journey script.

Stuck on page:  Let’s Get Your Business Info

Message:  “A site with the name Medina County Life News already exists”

Thanks for your help,

L.

0

Comments

5 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Lorraine Barnett - our engineers are taking a look, and as soon as we have an update, we'll be in touch.

    0
  • Support
    • Journey Support Team

    Lorraine Barnett - could you try once more and let us know if you're having trouble? 

    0
  • Lorraine Barnett

    Thanks for replying. Tried several times more. Doesn't function.

    Any ideas?

    Lorraine

    0
  • Support
    • Journey Support Team

    Thanks, Lorraine! We'll follow up as soon as we have another update. 

    0
  • Support
    • Journey Support Team

    Lorraine Barnett we've gone ahead and fixed this for you - let us know if you continue to bump into issues! 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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