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YouTube Video Embeds Blocked by Ads and Sign-Ups!

Lillie Marshall

Hello! I'd love some help with this issue. On mobile, my YouTube video embeds on DrawingsOf.com are being blocked by various elements of Journey and Grow such as ads and subscribe pop-ups (see screenshots). Even when I can get the blocking part to move, the video doesn't play when I click it. I'd love any help fixing this! Thanks in advance. 

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Lillie Marshall - thanks for reaching out! 

    It looks like there was a little existing CSS on the site from us added under Customize > Additional CSS, which is causing the issue in question:


    In this case, replacing it with the following CSS should take care of it:

    @media only screen and (max-width: 599px) {
     .is-type-video .wp-block-embed__wrapper {
       height: 300px !important;
     }
    }

    Let us know if this is still causing trouble for you after replacing that CSS - thanks! 
     

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  • Lillie Marshall

    Huge thanks – the fix worked!!

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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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