Ads missing from paragraphs

October 03, 2025 12:19

I switched from Google ads to Journey about a week ago, ad and video have started showing at the bottom of pages but they aren't appearing in articles, can you help? Not sure if it is something we haven't done or not, the website is custom built, not Wordpress etc

The website is www.coeliacsanctuary.co.uk

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Support

Journey Support Team

October 03, 2025 17:11
Hi Alison Peters - I've made an adjustment on our end, and you should be all set!
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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