Skip to main content

Comments

5 comments

Date Votes
  • Support
    • Journey Support Team

    Sari Fulbright - thanks for reaching out! Could I have you try accessing the Grow Publisher portal here? https://publishers.grow.me/login

    0
  • Sari Fulbright

    Ok I tried that and I'll attach a screenshot of what came up. 

    0
  • Support
    • Journey Support Team

    Hi Sari Fulbright - could I have you try using that ‘log in’ button in your screenshot? This should take you to the Grow Dashboard, which will allow you to apply for Journey. For context, your site will need to go through an approval process before you're able to place ads on your site.

    0
  • Sari Fulbright

    It doesn't get me anywhere. If I click that login button and login, it brings me back to that same page where it says “Lets add your new site.” If I click on my name on the left hand side, it just takes me back to the first screenshot I showed you with no options. I will include updated screenshots. 

    0
  • Support
    • Journey Support Team

    Hi Sari Fulbright - can you confirm what email you're using to log in? Feel free to reply to this thread, and we'll leave the post as pending so this information isn't shared. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk