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“ads.txt is missing or out-of-date” error still after clearing cache

Chelsea Relander

Hi, I keep getting the error “Your ads.txt is missing or out-of-date”. When I go to wordpress, the file looks like it is updated. I've already cleared my site's cache, and I do not use a CDN, but I am still getting the error. Thanks.

www.semihomesteadlife.com

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Chelsea Relander - looking at the Ads.txt file currently on your site, I can confirm that this file is out of date. You currently have v20250819 - the most updated version is v20250911

    To update, you can follow these instructions - thanks!

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  • Chelsea Relander

    I ended up copying and pasting the .txt file into Wordpress, and that worked. For some reason, doing it through the Grow plugin didn't work. Thanks for taking a look at it for me! 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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