Missing August payment

September 09, 2025 15:09

Hello, I received the payments till now but missing the August one. Could you check it? Thanks :)

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Support

Journey Support Team

September 11, 2025 15:04
Hi Andrea Alessandrini - our community support staff is unable to assist with Billing questions. Please reach out to payments@journeymv.com if you have any questions.
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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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