Can't Change Business Name in Onboarding Process

September 06, 2025 06:39

I can't change my business name during the verification process. I made a mistake and entered the wrong name in the business name field. I submitted it for verification without realizing. My verification failed, and now I’m allowed to reapply.

I went back a step and noticed that my business name was wrong. I changed it and continued, but when I went back again to check, the business name was still showing the old, incorrect one.

How can I resolve this issue?

Comments

1 comment

Support

Journey Support Team

September 08, 2025 17:36
Hi Kire Zdraveski - if you're still having issues with this after onboarding, please reach out to help@journeymv.com for assistance
1

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