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Ads Stopped Showing Up

Laken Baldwin

Hello,

For the past two and a half weeks I have made 0.0 to 0.10 cents a day. I now realize I don't think ads have been running (they aren't popping up on my screens anyway.) So, the loss of income for the past two weeks stinks, but I want to get it fixed so September income will better. I was wondering if someone could help me determine why they are no longer showing? 

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1 comment

Date Votes
  • Support
    • Journey Support Team

    Hi Laken Baldwin - we're seeing a bit of custom JavaScript at the top of your posts which is causing a conflict with the Journey Script. Specifically, this WP Rocket Lazy Load script seems to be the cause, as I see ads load in properly when I override this script out locally:

     


    To start, I recommend making sure the Journey Script is excluded from WP Rocket optimizations by following these steps. If you continue to have issues, you may also want to reach out to WP Rocket for further troubleshooting. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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