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Blogger Platform: Journey randomly losing track of script, ads.txt, and privacy policy page

Benjamin Bell

Over the last two days Journey has been acting weird with our Blogger blog. Without making any changes on our end, Journey suddenly started losing track of the site, tells us the script isn't installed, ads.txt cannot be found, and that the privacy policy URL is missing/for the wrong domain.

It eventually fixes itself, but every time I check the error is back.

I'm not sure if the Blogger platform is having issues, or if it is on Journey's end, but I've realized sharing blogger posts to social media, and indexing on Google is now failing as well; even for blogs not owned by me.

Any idea what is going on?

Domain is: nettosgameroom.com

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Comments

1 comment

Date Votes
  • Support
    • Journey Support Team

    Hi Benjamin Bell , Thanks for writing in!

    I took a look at your site's dashboard and I'm not seeing any of the issues you're describing. However, I did escalate this issue with our engineering team. They're taking a look and they'll let us know if they find anything that could be causing the problem.

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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