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Issue With Print Pass

Deirdre Olsen

I enabled Print Pass for my how-to articles, and once I did this, the formatting on these pages was negatively impacted. For example, the buttons at the top of the how-to page: “Jump To Instructions”, “Jump To Video”, etc, are now underlined, and on mobile, they are bunched up together and overlapping. My embedded YouTube video no longer displays, and some of my Kadence blocks do not display properly (you can compare my “Table of Contents” block on my how-to posts vs posts that don't include how-to instructions). I tried disabling Print Pass, but the negative impacts are still there. I do believe it is Print Pass that caused the issue, because the problems began directly after I switched it on, and they only impact posts with how-to instructions on them. I would have hoped that disabling Print Pass would have reverted the changes. Note that the pages display as expected when I am logged into WordPress.

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  • Support
    • Journey Support Team

    Hey Deirdre Olsen - thanks for reaching out! Could I have you reach out with your questions about Grow over on the Grow Community? Thanks!

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