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Ad Manager account going to be deactivated

Kay

I got an email stating that my Google Ad Manager account is going to be deactivated in 90 days because it hasn't been active for 90 days.

I'm unsure why this is happening because I didn't change anything 90 days ago with my ads, but I'm wondering if this will cause a problem with Journey.

 

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Date Votes
  • Support
    • Journey Support Team

    Hi Kay - Journey ads do not use Google Ad Manager to serve ads. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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