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Custom Website - Ads Configuration Help

Comments

4 comments

  • Support
    • Journey Support Team

    Abdul Rahim it looks like SSL is misconfigured on your site, which is why Journey is unable to see your ad script, privacy policy, or ads.txt file. 

    0
  • Abdul Rahim

    I have fixed the SSL now on the website. still not seeing any ads and unable to verify in the dashboard too. could  You please let me know what needs to be done so that this gets fixed and I am able to show ads on the site.

    0
  • Abdul Rahim

    Could you please let me know how to proceed. 

     

    I have fixed the SSL now on the website. still not seeing any ads and unable to verify in the dashboard too. could  You please let me know what needs to be done so that this gets fixed and I am able to show ads on the site.

    0
  • Support
    • Journey Support Team

    Abdul Rahim - I'm seeing ‘404 page not found’ error when navigating to posts on your site. Thanks!

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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