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Missing Ads after 1 week

Cesar Medina Davila

Hello, I joined Journey a week ago. Ads started running on the site, but only at the bottom and sometimes the video.

Website: https://www.wildlifenomads.com/

I have checked and I do not have any of the page builders mention on the blog post, is it because it is still “very new” the website running with journey? Does it usually takle longer than a 1 week? Or am I missing something?

I am using blocky as the theme, so I think that should not be an issue,

Not sure if I missed something, any feedback would be appreciated

 

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Comments

3 comments

Date Votes
  • Support
    • Journey Support Team

    Cesar Medina Davila I'm seeing some manually embedded Journey ad code on the <div> element that wraps your content, which is why you're not seeing ads: 

     


    Specifically, you'll need to remove all additional attributes after class"mw-content" in order for Journey to place ads on your site 

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  • Cesar Medina Davila

    Hi Support Team,

    Thanks for pointing that out, I’ve fixed the issue with the extra attributes on the <div>. Other than that, I believe the format is now correct. I’m still not seeing many ads within the content, but I assume that may just be a matter of time since it has been less than two weeks.

    I also noticed something in my ads.txt file provided by grow yesterday, as I think it was recently updated. When WordPress tried to validate it, it flagged this line (line 139):

    sharethrough.com,23830661,aDIRECT,d53b998a7bd4ecd2

    It seems the “a” before DIRECT shouldn’t be there. Could you confirm if this is indeed a typo and whether it might affect how advertisers read the file?

    Thanks for your help,
     


     

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  • Support
    • Journey Support Team

    Thanks, Cesar Medina Davila - I'm seeing in-content ads load in on my end after that switch.

    We're currently working on a fix for the ads.txt file issue you're seeing - in this case, feel free to remove that additional ‘a’, which should allow you to update. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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