Request to Disable Ads on My Website

August 16, 2025 19:54

Hello Journey Team,

I hope you’re doing well. I’d like to request that ads be removed from my website as soon as possible. After reviewing performance, I’ve decided to move forward with another ad network since the RPMs with Journey have been consistently low for my site.

Please confirm once ads have been disabled.

Thank you for your support and assistance.

Comments

1 comment

Support

Journey Support Team

August 18, 2025 16:28
If you are looking to terminate your account with Journey, please email your 30-day notice help@journeymv.com. Be sure to include the URL to your site in your email.
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.