About Journey Account

August 08, 2025 13:42

Can one person keep two Journey account with same address and payment details? Please clarify this.

Comments

2 comments

Support

Journey Support Team

August 08, 2025 18:10
Meena Singh If you're interested in running a second site, we recommend keeping both sites under one Journey account.
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Meena Singh

August 10, 2025 07:30
Can you please tell me more about my site? What is the status of approval? It's more than one month and I did not get any email of the update while my site have more than 10K sessions.
Website: https://www.ringrundown.com
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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