my website is approved or not. I dont know

Arti Rout

July 31, 2025 14:00

Hi, for my website maple.kitchen

First I got email that I am approved for journey, so I installed ads.txt and did setup journey ads.

After few hours I got email that unfortunately I am not approved for journey.

Then again after few hours I got email that welcome to journey.

Please clarify, what is status of my website. Is it with journey or not ?

thank you

Comments

1 comment

Support

Journey Support Team

July 31, 2025 16:57
Hey Arti Rout - there was a small hiccup on our end that caused the inelegibility banner to show up for a short period of time. We've since reverted this update, and your dashboard looks to be accurate. Ads were not impacted during this time.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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