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A Bug in the Grow Plugin on Wordpress

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  • Support
    • Journey Support Team

    Hey George Buat - thanks for reaching out. We use a separate system independent of Grow for the Community, which is why you're unable to log in using these credentials.

    Both of the hiccups you've described will not impact your Journey elegablility, as long as the Grow script is running on your site. 

    For your first issue, this can happen depending|  on how your WordPress backend is set up - if refreshing takes care of logging you in, then you're all set. 

    If you have questions regarding troubleshooting for recommended content, I recommend connecting with the Grow Community, or reaching out to grow@mediavine.com

    We don't currently have a timeline for when a site will be accepted into Journey, but keep an eye on your inbox for an invite. 

    1

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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