Identity Verification with Stripe Hasn't Come Yet

July 19, 2025 01:13

Hello,

I was approved for Journey and did the identity verification with stripe but the approval hasn't come yet. I read it's supposed to take 24 hours, but it's been over 60 hours and the approval hasn't arrived yet. When can I expect the approval to come so I can start the onboarding process?

Thanks in advance for the help!

Comments

1 comment

Support

Journey Support Team

July 21, 2025 17:34
Hey Stephen John Tantoco - please reach out to help@journeymv.com for assistance with verification. Thanks!
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