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Sessions not counted properly

CV

The ‘Sessions’ of my two sites for July 12th were calculated incorrectly. As against the recorded sessions of 1,240 (site 1), and 862 (site 2), the Journey dashboard shows that only 446 (site 1) and 472 (site 2) were recorded. Also, the ad revenue fell down three-fold. Can someone from Journey tell me what's happening?  

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Date Votes
  • Support
    • Journey Support Team

    Hi CV - Session data for your sites looks to be generated by Google - your Journey dashboard is only pulling in this data from your Google Analytics account. If you believe there to be a discretion, I recommend connecting with a Google Analytics expert. 

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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