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Payment Disapper

osarfo michael Darteh

According to the terms and conditions of Mediavine, It is stated that, “Payments are made on the scheduled date only if the minimum payout amount is met. If revenue earned in a single month is lower than the minimum payout amount, it will continue to roll into the next month until the minimum is met.”

But my March earnings, that was 49.69 and were supposed to to paid last month (June) but weren't paid because I didn't meet the threshold, have disappeared from the payment dashboard and haven't been added to this month.

 

What is the problem?

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Comments

7 comments

Date Votes
  • Official comment
    Support
    • Journey Support Team
    Edited

    Hi folks - We've made an update regarding March payments here. 

  • Support
    • Journey Support Team

    osarfo michael Darteh - your Journey dashboard will only show the three most recent months' worth of earnings under that ‘upcoming payments’ tab. Your earnings for previously earned months will still be tracked, and you will still be paid when you hit the earnings threshold. 

    0
  • Gary l

    I have the same problem. Under payment history it shows only my april earnings in processing status but my march earnings are nowhere to be found. 

    2
  • Lisa

    I have the same problem. I received an email saying my payment for April (due in July) was under the threshold and would be deferred, but they have completely missed my March earnings which would bring the total owing well over the threshold. I have emailed payments for more information. 

    2
  • Support
    • Journey Support Team
    Edited

    Hi folks - if you believe that you're missing payments for any given month, please reach out to payments@journeymv.com for assistance 

    0
  • Liam Ethan
    Edited

    I have the same problem. I haven't received my March payment, which was procssing  in June. It's missing.

    0
  • Elle

    Same here. March payment missed but April paid out even though under threshold by itself (which is what made me query what was going on). Have emailed so hopefully get a response soon. 

    0

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