CWV Errors Relating to Ads

June 11, 2025 06:55

Hi!

My theme support team ran a core web vitals test on my site and found a bunch of errors relating to Grow and Journey. They told me to contact my ad provider to get it fixed.

I attached the tree map they showed me, too.

Any help would be much appreciated.

Petra

Comments

1 comment

Support

Journey Support Team

June 11, 2025 13:14
Hi Petra Udomprasert , thanks for reaching out! The report you sent a screenshot of doesn't show any errors; it shows the total size of each individual script loading on your site. This doesn't directly correlate to a potential core web vital issue, and we've found that the majority of Journey publishers who optimize their site pass core web vitals.
We have a little more information on this here.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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