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MISSING ADS From Long Form In-Content (I have tried everything!)

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  • Support
    • Journey Support Team

    Hi Charnold Academy Thanks for reaching out!

    Our script places ads based on targeting that is set up when you first join Journey, and when you change parts of your site layout like your theme, that targeting can fail. I went ahead and had our script re-crawl your website and I'm now seeing ads appearing as intended. 

    In the future, when you make a change to your site, feel free to post in this thread to let us know to recrawl your site. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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