Pop up form not working

May 09, 2025 08:07

Hey, I already have a spotlight subscribe form on my site and just tried enabling a pop-up form. Though I enabled it, it does not appear on my site. Could you please check this?

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1 comment

Support

Journey Support Team

May 09, 2025 14:24
Hey CV - You might need to reach out to the Grow Community for assistance.
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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