Are there still problems with the eCheck / Local Bank Transfer payment method?

Anwar Safi'i

May 07, 2025 08:12

Is there still an issue with the eCheck / Local Bank Transfer payment method, particularly for IDR transactions?

I've encountered two failed attempts so far. Please assist me, as I haven't received my money for two months.

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Support

Journey Support Team

May 09, 2025 14:28
Anwar Safi'i - Please reach out to payments@journeymv.com for support.
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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