May 5 payment not processed

May 06, 2025 14:58

Hello - I haven't received my February payment, which should have paid yesterday. Do you know when this will be processed? Thanks!

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Support

Journey Support Team

May 06, 2025 19:32
Hey Sarah Anzlovar - thanks for reaching out! The timing on when payments are released by your bank can differ from bank to bank, but if you're still not seeing payment after a few days, feel free to reach out to payments@journeymv.com for further troubleshooting
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