Missing payment

Ponloe

May 06, 2025 14:48

Hi there,

Mediavine is pretty good with their payout; however, for my February earnings, I'm still waiting for payment to be issued on May 5th, and now it's May 6th.

Thanks!

Comments

1 comment

Support

Journey Support Team

May 06, 2025 19:33
Hey Ponloe - thanks for reaching out! The timing on when payments are released by your bank can differ from bank to bank, but if you're still not seeing payment after a few days, feel free to reach out to payments@journeymv.com for further troubleshooting
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.