Payment History Dashboard Is Empty

nayeemd

May 04, 2025 14:08 Edited

Hi Team,

I didn't receive this month's payment yet, and also, the payment history is empty. I couldn't view my past payment details. Kindly look into this.

Thanks

Comments

1 comment

Support

Journey Support Team

May 06, 2025 21:15
Hey nayeemd - we recently pushed out a fix that will resolve this behavior. If you're still having trouble, try logging out and back in.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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