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Tipalti has blank page with no pay history or settings. Problem started 3 days ago.

Stephanie Woods

This will be my first earnings payment, (January & February rolled over to meet threshhold) but I am unable to see anything on my Payment History indicating an upcoming payment.  I believe it is a link for Pay History and Payment Settings to Tipalti, but it is a blank page when I click on it. I have been able to see it previously, but this just started three days ago. My account has been set up with Tipalti since January and showed complete.  I can see my earnings on my dashboard but no pay activity.  Maybe it will show once a payment has been generated on May 5???

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  • Support
    • Journey Support Team

    Hey Stephanie Woods - thanks for reaching out! We recently pushed out a fix to resolve the issue you were experiencing when viewing your payment profile. If you're still having issues, try logging out and back in. 

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