Skip to main content

Google Analytics Not Working on My 2nd Site

Comments

3 comments

  • Support
    • Journey Support Team

    Hey Thierry - I'm seeing a properly synced Google Analytics account on your Grow Dashboard. If you're still seeing the same warning, you may want to log out and back in.  

    0
  • Thierry

    It is on my main site. Not on the new one (see picture attached)

    0
  • Support
    • Journey Support Team

    Hey Thierry - thanks for following up! Since you haven't applied for Journey on this site, the warning you're seeing will persist until after you're accepted. I've filed a ticket with our engineers for an improvement to this logic to help cut back on confusion in the future. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk