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Mobile float issues on blog posts containing ads

Answered
Larissa Galenes

I am running Journey ads on two sites, www.vegetarianzen.com and www.ijustretirednowwhat.com. 

When I go to the Vegetarian Zen site on mobile, I'm experiencing an issue with “float” (the contents of the post “float” left-right as you scroll up and down the post). It was suggested that this may be because the ads are incorrectly sized for mobile. 

Is there a way in Journey settings to optimize the ads for mobile so this won't occur? 

This doesn't happen on the other site, I Just Retired…Now What?. The only difference between the two sites in my Grow account is that Vegetarian Zen uses the Grow WordPress plugin, while I had to install the ads script manually on I Just Retired because I could not get the Grow WordPress plugin to work on that site. 

I have Elementor and the Astra theme on both sites. I create blog posts using the WP block editor on both sites. 

If there is any further info I need to provide, just let me know. Thanks in advance!

Larissa

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Comments

1 comment

Date Votes
  • Support
    • Journey Support Team

    Larissa Galenes it looks like the issue you're experiencing on mobile is due to how large the privacy policy footer element is when viewing your site on a mobile screensize. I'm also seeing the issue when I block the Journey script from loading using devtools, meaning it's likely due to how your theme is placing this element, or another optimization tool (like siteground optimizer.)

    I recommend reaching out to your theme provider or host for further assistance!  

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Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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