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I recently got accepted to Journey, but only bottom bar and video ad displayed on my site

Simone & Geovanny

Hello Journey Team,

We recently got accepted, but we are not seeing any ads in content on my side. I know I am using Elementor and there is so sort of issue with this, but we were wondering if they will ever appear in content posts 🙏

I would appreciate any response

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Comments

2 comments

Date Votes
  • Support
    • Journey Support Team

    Hi Simone & Geovanny - it looks like Journey just needed a little time to figure out your site. I'm seeing in-content ads now loading. 

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  • Simone & Geovanny

    Hi Sir, 

    Thank you so much, we were just accepted a few days ago, I also assumed that it could take a bit time but I wanted to make sure before taking other actions. I just now checked and started seeing more ads now. Thank you again for your follow-up 🙏

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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