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3 comments

  • Support
    • Journey Support Team

    You are welcome to keep Grow enabled on your site so we can continue to monitor for eligibility in the background if you'd like. There is no further action you'd need to take at this time to reapply if you're interested. 
     

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  • tech wealth

    Thank you for the clarification.

    I'll make sure to keep Grow enabled on my site as suggested. Just wanted to ask — by keeping it enabled, is there a good chance my site will get approved soon?

    Looking forward to your response.

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  • Waqas

    I also had the same question. Thanks for the reply! I have enabled the Grow plugin on my site, as I’ve improved the quality, and the site is now getting around 9.6k sessions, with most of the traffic coming from the USA.

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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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