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Help with Deferred Payment

Catherine Kay

I deferred my December's payment because I was having problems with my bank. I changed the settings, but I didn't get paid for December, but I did get paid for January. Can you please help me get paid for December.

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Comments

1 comment

Date Votes
  • Support
    • Journey Support Team
    Edited

    Hey Catherine Kay - Could you email payments@journeymv.com so we can see what’s going on? 

    In your email, please send over the following:
    - domain/URL
    - email associated with the account
    - amount expected to be paid 

    Just a heads up - This email is only for payment-related questions. Any other questions should still be directed to the community.

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