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Inquiry Regarding Missing December Payment

Rinki

My payment for December seems to be missing. 

Since the minimum payment threshold was not met in December, it was supposed to be carried over to January. 

However, I have now received the January payment, but the December amount is not included. 

Could you please clarify what happened to the December payment?

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Comments

1 comment

Date Votes
  • Support
    • Journey Support Team

    Hey Rinki - Could you email payments@journeymv.com so we can take a look?

    In your email, please send over the following:
    - domain/URL
    - email associated with the account
    - amount expected to be paid 

    Just a heads up - This email is only for payment-related questions. Any other questions should still be directed to the community.

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