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Not receiving payments

Thierry

Hi! I have been with Grow since November and I have not yet received any payment. It took me a while to reach the $100 threshold but I should have reached it by now. Also, since the money did not roll over, I am assuming that it must have been sent somehow. I have checked all my accounts though and I am not seeing any incoming payment. I have tried to check the status of my payments using tipalti and it show no payment history and no pending transaction either. Can anyone help?

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Comments

5 comments

Date Votes
  • Support
    • Journey Support Team

    Hey Thierry - I'd recommend reaching out to our payments team at payments@journeymv.com to have a look! Make sure to include the URL in your email. 

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  • Thierry

    Thank you :-) I'll Email the payments team then!

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  • Haseeb Faiz

    Hey, I am trying to reach out to the support team for help, but I have not get any answers in the last 24 hours. As my post in this community is still pending approval status. 

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  • Sana Urooj

    My earnings have met the required threshold and NET 65 payment terms, and I was supposed to receive my payment by April 5th, but I have not received it yet.

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  • Anwar Safi'i

    Hi Sana Urooj , Have you made the payment scheduled for April 5th? I have not received payment either. Is there an update?

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