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This Site is Connected to Grow but This User Does not have Access

Sue Wappett

In my word press site I am getting this message.  I am the user and www.nutritionnaturallyforever.com is my site.

I have another issue also, since 15th March when I changed my GA4 property to east coast USA as guided, I have 0 sessions.

I have toggled off GA in the settings, but still have GA in the integration.

I have just changed the property back to my UK site rather than the NYC property I created.

Do you think this is the fix or am I doing something wrong, I feel like I am stumbling about in the dark, ideally I would like to remove GA4 and just use the Monster Insights that is on my site.

Any assistance is welcome.

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Comments

1 comment

Date Votes
  • Support
    • Journey Support Team

    Hey Sue Wappett – as long as the GA property that's installed on your site has the same Measurement ID as the property that's selected in your Grow portal, you should be all set. This article walks you through the troubleshooting steps that will help you verify the Measurement ID of your GA4 property, while also helping you verify whether or not you have a data stream set up.

    I did look over your site and I do see that GA4 is installed through Monster Insights, so your traffic should be tracking as long as your Grow portal is connected to the GA4 Measurement ID that's currently installed

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