HELP: ads.txt is being blocked by Journey

March 12, 2025 16:27

We're trying to remove Journey from our worpdress website but ads.txt is being blocked by Journey.

The plugin is removed and ads.txt is adjusted accordingly.

The website is motherlyprayers.com

Can someone here help?

Comments

1 comment

Support

Journey Support Team

March 14, 2025 19:15
Hi Andy Austin - If you are looking to terminate your account with Journey, please email your 30-day notice help@journeymv.com. Be sure to include the URL to your site in your email.
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Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

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