Skip to main content

Payment not Recieved Yet

Pratik Pandav

Hello team,

My payment profile shows that I should be getting my december month earnings by 5th March 2025 But I haven't received any payment yet, also I am well above the minimum threshold overall, when will the payments happen?

0

Comments

1 comment

Date Votes
  • Support
    • Journey Support Team

    Hey Pratik Pandav - Could you email payments@journeymv.com so they can see what’s going on? 

    In your email, please send over the following:
    - domain/URL
    - email associated with the account
    - amount expected to be paid 

    Just a heads up - This email is only for payment-related questions. Any other questions should still be directed to the community.

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk