Skip to main content

Payments Not rolling into next month...

Patrick

Hi again…

I'm curious on a few things… My total since September is 79$ I know I can access to see my total I have made. Sep/Oct/Nov don't show up on the screen I captured. But I can see that I have earned those months when I use the ‘custom’ button…

My question is it seems nothing is rolling into the next month at all… So my Sep+Oct+Nov should be about 45$ rolled into Dec… But my Dec is only 17.10… and my Feb seems to show only my Jan earnings with no rolled in earnings…

Am I looking at things wrongly? Shouldn't my Feb now include ALL my earnings until that month? 

Cheers

 

 
0

Comments

1 comment

Date Votes
  • Support
    • Journey Support Team

    Hey Patrick I'd recommend reaching out to our payments team at payments@journeymv.com! They can see what's going on. Just be sure to include your site URL in your email. 

    0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.

Powered by Zendesk