Ads not showing up at all

March 05, 2025 21:18

I've had some issues with my robots.txt file (now fixed), but I have noticed that our ads are not showing up at all. I think this has been happening for the last 1 or so days?
Everything looks OK on the backend and I've gone through a few of the troubleshooting tasks, but I can't figure it out?

Website is: https://globetrottingmoms.com

Many thanks - Heather

Comments

2 comments

Support

Journey Support Team

March 05, 2025 22:02
Hi Heather,
I took a look at your site and I am seeing that our script is being blocked by your cross-origin-embedder-policy header. Right now it's set to require corp which will block all external scripts. You'll want to talk with your host to adjust this to allow for external scripts to run.
0
Heather Cunningham

March 05, 2025 22:20
Thank you very much Tim, I have removed that code, and it appears to be working again. I was over-zealous the other day in my aim to achieve a high security score. I'm a non-techie, but learning!
Phew!
0

Journey is Self Supported

Our support staff is monitoring this forum everyday for bugs related to ad delivery, the display and functionality of the Journey dashboard, and any bugs related to the onboarding process. We are typically unable to assist with non-bug related issues like RPM performance expectations, issues setting up the ads.txt file, and questions already answered by our existing help docs. Read here for a more detailed breakdown of how Journey is self-supported and our recommendations for how to find answers to common issues.

Please sign in to leave a comment.